Dr. Heidi
EDUCATION
Doctor of Philosophy (Ph.D.) August 6, 2004
Culture, History and Theory,
Emory University, Graduate School, Graduate Institute of the Liberal Arts
Imagining the Virus: A Discourse Analysis of Contemporary Fiction
Interdisciplinary studies in literature and the arts, religion and culture, literary theory and philosophy.
Master of Arts (M.A.) May 10, 1991
Philosophical Theology and Ethics, University of Iowa, College of Liberal Arts and Sciences, School of Religion (now the Department of Religious Studies)
19th- and 20th-century philosophical theology and ethics, concentrating on Kierkegaard and Buber as major figures. Areas of specialization included theories of interpretation, systematic and contextual ethics, and east-west spiritual dialogue.
Graduate Studies in the Humanities
University of Massachusetts, Amherst, College of Humanities and Fine Arts, Fall 1986 and Fall 1987
Part-time graduate coursework in English, Comparative Literature, Religious Studies, History
Bachelor of Arts (B.A.) May 25, 1986
English and American Literature, University of Massachusetts, Amherst, College of Humanities and Fine Arts, Department of English
Majored in English and American Literature, minored in Psychology as Social Science.
EXPERIENCE
Knowledge Management Advisor
Project Management Office
Dell SecureWorks, Atlanta, GA, August 2011 – Present
Project Management Office (PMO) subject matter expert (SME) for scaling and localization of global project management methodology and compliance to rigorous security standards. Led effort that resulted in being the first Dell Services Team globally to complete adoption of Dell-developed PMBOK-based project/program/portfolio framework. Lead for interdepartmental KPI development on organizational service goals.
Knowledge Management Advisor
IT Operations
Dell SecureWorks, Atlanta, GA, February 2011 – August 2011
Development of knowledge management processes and intellectual capital, knowledge repository design and customization, management/security alignment, authoring processes and procedures, SharePoint design and workflows, advising for other groups as needed. Was awarded “Employee of the Month” across the entire company for interdepartmental effort to ensure that accurate documented procedures were in place prior to regulatory examination.
Technical Documentation Specialist
Technical Operations
SecureWorks, Atlanta, GA, February 2008 – February 2011
Oversight of technical operations documentation, standards and procedures authoring, collaborative process management, Twiki administration and content management, bottom-up semantic technologies, internal-facing departmental website.
Creative/Technical Projects Consultant
Data Dome Inc., Atlanta, GA, September 1991 – February 2008
Consulting for a workforce assessments company that advises corporate clients on win-win strategies. Projects included one-on-one coaching for corporate trainers seeking DISC behavioral style certification, workforce trends research, online presence management, technical/promotional writing (including internal technical documentation as well as the website and blog), online survey design/implementation, and technical support for more than 50 assessment tools.
World Literature Instructor
Mercer University, Atlanta, GA, Spring 2005
As an adjunct instructor, designed and taught Stretching Our World: Existential Complexity in the Twentieth Century, an introductory college course in world literature, to continuing professional students.
Humanities Instructor
Atlanta College of Art, Atlanta, GA, Fall 1997
As a humanities adjunct instructor, designed and taught an upper-level college course (Topics in Religion: Religion, Power and Sexuality) that developed conceptual strategies for artists to analyze the interrelationships of sexuality, power, and the sacred in fiction, poetry and film.
Humanities Instructor
Emory University, Atlanta, GA, Interdisciplinary Studies in Society and Culture, Fall 1997, Spring 1998
Taught three sections of Politics of Identity (2 spring, 1 fall) as a graduate student instructor. The course introduced undergraduates to methods and theories for analyzing the construction and contestation of identity concepts under a close examination of written and visual materials from diverse cultural contexts.
Managing Editor
Religious Studies News, AAR/SBL Joint Ventures, Atlanta, GA, December 1994 – May 1997
Responsible for all editorial decisions for Religious Studies News, a quarterly news journal in Religious Studies with some 11,000 subscribers. As managing editor, successfully preserved the interests of both the American Academy of Religion and the Society of Biblical Literature in this joint venture under the roof of Scholars’ Press. Project and team management, final editing, proofreading, and media liaison for geographical membership areas.
Humanities Instructor
Emory University, Atlanta, GA, Liberal Studies, Fall 1995
Taught Values and Change, which considered how specific community values are formed, and under what conditions they can change over time.
Teaching Assistant
Emory University, Atlanta, GA, Liberal Studies, Spring 1995.
Graded quizzes, papers and examinations for American Identities, which examined ideas about what it means to be an American have emerged at specific historical moments.
Research Assistant
Emory University, Atlanta, GA, Graduate Institute of the Liberal Arts, Fall 1993 – Spring 1994
As research assistant to a full professor in the Graduate Institute of the Liberal Arts, I contributed research, critical reading, and an index to a scholarly book later published by a university press.
IT Manager
First National Bank, Iowa City, IA, August-December 1991
Responsible for all night-shift computer room operations and processing, including ITS/Unisys systems, high-security trust system, ATM network backups, check sorting and processing, and specialized nightly reports.
Teaching Assistant
University of Iowa, Iowa City, IA, School of Religion, Fall 1989 – Spring 1991
Responsible for leading three discussion sections per semester for an alternating lecture series – Judeo-Christian Tradition in the fall, and Religion and Society in the spring. Grading and additional tutoring for 75 students per semester.
Research Assistant
University of Iowa, Iowa City, IA, School of Religion, Fall 1988 – Spring 1989
Conducted library research for professors in philosophical theology and bio-ethics.
Editorial Assistant
University of Massachusetts Press, Amherst, MA, September 1986 – August 1988
Developed and implemented the first computerized project management system for the editorial and production departments, proofread galleys, represented the press at scholarly meetings, and researched cover art and permissions.
Departmental Aide
Office of Public Information (now Office of News & Information), University of Massachusetts, Amherst, MA, March – August 1986
My primary task for the Office of Public Information (now the Office of News & Information) was to research any media mention of the University, and to create a daily report to deliver to the Office of the President.
Resident Assistant
Student staff at McNamara House, University of Massachusetts, Amherst, MA, September 1984 – May 1986
Leadership responsibilities for ensuring a safe, caring, and inclusive community on my floor. Led workshops and floor meetings, enforced university and residential policies, responded appropriately to crisis situations, and acted as an on-site mediator.
Retail Store Manager
Stephanie’s Swimwear, Martha’s Vineyard, MA, May – September 1985
Managed all aspects of a fashionable boutique on Martha’s Vineyard, Massachusetts for off-site owner.
Graphic Designer / Advertising Manager
University of Massachusetts, Amherst, MA, Spring 1984
Responsible for designing and placing all advertisements for the Governor’s Program Council.
Mental Health Worker
Fuller Memorial Hospital, South Attleboro, MA, May – September 1984, and following occasional fill-in work on university vacation time.
Supported professional staff by providing one-to-one client counseling, monitoring of vital signs and affect, and shift reports for all residents in two of three psychiatric units. Assisted as needed for physical therapy team.
Administrative Assistant
Crosby Valve and Gage (now Anderson Greenwood Crosby Nuclear, Wrentham, MA, May – September 1983
Entry-level administrative duties for an engineering/manufacturing firm.
COMPETENCIES, SKILLS, TALENTS
Professional Areas:
Discourse Analysis and Strategy, Conceptual Modeling, SME, DISC Behavioral Style Analysis and Application, Interpretive Theory, Semantic Web, Teaching/Training, Research, Writing
Workplace Flexibility: Quick study, excel at diverse tasks, self-motivated and innovative, creative solutions and decision-making, translation of information across different areas and levels of expertise, balance overall goals and details needed to achieve them.
Writing/ Research: High standards, interpretive diversity, interdisciplinary methods, quick processing of possible meanings and strong interpretations, careful attention to nuances of diverse discourses, flair.
Teaching/Training: Present to different points of view, address diverse learning styles, utilize technology in the classroom, design and meet course goals, significantly improve thinking and writing skills in students, apply specialized knowledge to a range of topics.
Information Technology: Advanced user of publishing, word processing, online learning, database, project management and graphic design software, html coded by hand.
PUBLICATIONS
“Invocation to Benevolent Deities Inc.” (poem), in In Our Own Words: A Generation Defining Itself, Vol. 6, edited by Marlow Peerse Weaver (MW Enterprises, 2005).
“Spider’s Neverknot” (poem), in This So-Called Life: the Anthology, edited by C. E. Laine and Kathy Kubik (Little Poem Press, 2005).
“Blood Spirit / Blood Bodies: The Viral in the Vampire Chronicles of Anne Rice and Chelsea Quinn Yarbro,” in The Fantastic Vampire: Studies in the Children of the Night Selected Essays from the Eighteenth International Conference on the Fantastic in the Arts, pp. 111-121. Contributions to the Study of Science Fiction and Fantasy Series, No. 91. Edited by James Craig Holte (Greenwood Press, 2002).
Religion and Literature: A Reader. Co-edited with Robert Detweiler, David Jasper, and S. Brent Plate (Westminster/John Knox Press, 2000).
“Interview with Robert Detweiler, President of the American Academy of Religion,” Religious Studies News (May 1997).
Editor, Children With Asthma: A Manual for Parents, by Thomas F. Plaut (Amherst, MA: Pedipress, 1988).
PRESENTATIONS / SPEAKING
“Emergent Viral Mythologies,” (public lecture and slide show), On the Blink series moderated by Robert Cheatham for the Eyedrum Art and Music Gallery, an associate of Public Domain, Inc (Atlanta, GA on June 16, 1999).
“Viral Transformations in Contemporary Science Fiction,” paper presented at Utopias/Dystopias: The Twentieth International Conference of the International Assocation for the Fantastic in the Arts, Postmodernist Science Fiction: Contexts and Concepts (Ft. Lauderdale, FL on March 19th, 1999).
“Viral Horror: The Other, the Ambiguous, and the Viral Realm,” paper presented at the Southeastern Commission for the Study of Religion (SECSOR) and the American Academy of Religion Regional Meeting, AAR: Arts, Literature, and Religion III (Chapel Hill, NC on March 13, 1999).
“The Vampiric Boundary: Viral Rhetoric in the Fiction of Anne Rice and Chelsea Quinn Yarbro,” paper presented at the Eighteenth International Conference of the International Assocation for the Fantastic in the Arts, Lord Ruthven Assembly (Dania/Ft. Lauderdale, FL, March 1997).
“The Loved One”, guest participant on National Public Radio program Joe Frank: Work in Progress (KCRW, Santa Monica, CA, 1993).
ACADEMIC AWARDS
- Doctoral Tuition Grant, Graduate Institute of the Liberal Arts, Emory University, 1992-2003
- Teaching Fellowship, Interdisciplinary Studies in Society and Culture/Liberal Studies, Emory University, 1995-1998
- Research Fellowship, Graduate Institute of the Liberal Arts, Emory University, 1993-1994
- Teaching Fellowship, School of Religion, University of Iowa, 1989-1991
- Research Fellowship, School of Religion, University of Iowa, 1988-1989
- University of Massachusetts Staff Tuition Grant, 1986-1988
- Merit Tuition Scholarship, Competitive Award from the Commonwealth of Massachusetts, University of Massachusetts, 1982-1986 (based on SAT performance)
REFERENCES
To protect the online privacy of my referrers, references will be made available only upon request.